How to get in touch with us
Here you will find the most important contact data for VVO and our partners.
Mobility headquarters
Elbcenter Dresden
Leipziger Straße 120
01127 Dresden
Info Hotline:
+49 (0)351 / 852 65 55
E-Mail:
Business hours:
Monday – Friday: 9:00 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 4:00 p.m.
Closed on Sundays and public holidays.
Telephone help:
Monday - Friday: 7:00 a.m. - 7:00 p.m.
Saturday, Sunday, public holidays: 8:00 a.m. - 7:00 p.m.
How to get there:
Service centres
There are several service centres available to you in the VVO area. You can find the service centre closest to you by looking at the table below, where they are listed in alphabetic order. There, the service centres are listed in their alphabetic order.
- Overview of service centres inc. opening times (PDF, 887 kB)
Lost and found
Have you lost something on the train, bus or tram? Our network partners will be happy to help. Find out current addresses and phone numbers from the VVO InfoHotline staff by phoning +49 (0)351 / 852 65 55 or clicking on this link:
Note: items found on Dresden transport association (DVB) vehicles are immediately sent to the City of Dresden’s lost and found office:
Fundbüro der Stadt Dresden
Theaterstraße 13
Tel. +49 (0)351/488-59 96 or +49 (0)351/488-59 97
Fax: +49 (0)351/488-59 93
E-Mail: fundbuero@dresden.de